Refund policy
SOMNA Return & Refund Policy
At SOMNA, we want you to feel confident in your purchase. If something isn't right with your order, we're here to help.
30-Day Return Policy
We accept eligible returns requested within 30 days of delivery.
To qualify for a return:
-
Sleep supplements must be unopened, unused, and in their original sealed packaging.
-
Sleep masks and blue-light-blocking glasses must be unused and in their original condition and packaging.
-
Proof of purchase is required.
For health and safety reasons, opened supplements cannot be returned.
How to Request a Return
Contact SOMNA customer support through the contact information listed on our website. Include your order number, the item you wish to return, and the reason for your request.
Please wait for return instructions before sending anything back. Returns sent without prior authorization may not be accepted.
Return Shipping
For eligible change-of-mind returns, customers are responsible for return shipping costs. If we sent an incorrect or defective item, SOMNA will cover reasonable return shipping costs when a return is required.
Refunds
Once an eligible return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Your bank or payment provider may require additional time to process the refund.
Original shipping charges, if any, are generally nonrefundable unless required by law.
Subscription Orders
SOMNA subscriptions renew according to the schedule disclosed at checkout.
You may cancel future subscription renewals at any time through your customer account or by contacting support.
Canceling a subscription prevents future renewals but does not automatically cancel or refund an order that has already been processed. Eligible orders remain subject to this return and refund policy.
Your Legal Rights
Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.